inmed supplies its clients, customers with full risk contracts or ‘on call’ customers, in Germany with more than 50.000 liters per year. Due to the current very tight supply situation, the regular distribution of the resource liquid helium is quite uncertain.
Customers order directly from inmed via our service hotline. After consulting with our helium suppliers, we receive an order confirmation, subject to the actual availability. If confirmed by our distributor, we inform our customers regarding the day of the scheduled delivery. However, even after a confirmed delivery notice, our supplier still has the right to reduce the confirmed amount.
The re-fillings are either carried out directly by our employees or by the service-team of our helium supplier based on level 5.